Understand your options before you decide - clear guidance on our free support and No-Win, No-Fee representation.
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We understand that not everyone feels comfortable paying a fee for support - and that’s absolutely your choice.However, we place great value on the voices of those we’ve successfully supported through their PIP journey. Their feedback speaks for itself:
“150% Customer Service – Worth Every Penny, If Not More.”
“Absolutely fantastic – I would recommend their service to anyone embarking on their PIP journey.”
“Amazing support, very knowledgeable - wouldn’t go anywhere else.”
“Professional, caring, and truly understood what I was going through. I could never have done it alone.”
“They represented me at tribunal and helped me get my award back. Without them, I wouldn’t have been able to fight.”
“If I could give 20 stars I would.”
These testimonials come from real people who made the decision to invest in professional support - and felt it was worthwhile.
That decision is entirely yours.
We believe people should have the freedom to choose what’s right for them, based on their circumstances and the level of support they feel they need. We will never pressure you into a paid service.
Our role is to make sure you understand all your options clearly - so you can make an informed and confident decision.
We respect and appreciate organisations such as Citizens Advice for the valuable work they do. Free services absolutely have their place.
That said, paid services can offer something different - dedicated time, structured case management, tailored strategy, accountability, and representation where required.
As a Not-For-Profit organisation, we do not exist to generate profit for individuals or directors. Any surplus income is reinvested into improving our services and/or supporting the wider community. However, like any organisation, we must generate income to continue operating and helping people.
Our Free Services that we provide:
If you simply need direction or clarification, we’re here to help.
For those who need hands-on, practical assistance with their claim, we offer a No-Win, No-Fee service.
This includes support with:
What Does “No-Win, No-Fee” Mean?
A No-Win, No-Fee (Conditional Fee) agreement means:
If your claim is successful:
If you do not win - you owe us nothing.
Full terms and conditions are clearly outlined in your agreement before you proceed.
No.
We believe No-Win, No-Fee is the fairest and most ethical structure for our clients:
We cannot guarantee representation in every case.
We have a duty to act in your best interests. If, after reviewing your circumstances, we believe your claim has poor prospects of success - for example due to insufficient evidence or not meeting the required PIP descriptors - we may advise against proceeding.
While that may not always be what someone wants to hear, we believe honesty and integrity must come first.
There are no guarantees with PIP claims.
However, we can offer a FREE, detailed evaluation without obligation of your circumstances to give you a clear and realistic opinion on your likelihood of success - before you decide anything.
You are free to choose.
If you want FREE general guidance - we’re here.
If you want professional representation with no up-front risk -we’re here.
Whatever you ask of us, we'll make sure you have the information and confidence you need to choose what's right for you..
Discover quick and clear answers to the most common questions about PIP.
Can't find the answer to what your looking for?
Get in Touch with our experienced and dedicated team of qualified advisors.
We offer FREE telephone advice and we are here to support and guide you.
Registered Office: 7 Bell Yard, London, WC2A 2JR
Company number: 13398266.
VAT Number: 4480046094
Phone: 0330 124 8555
Email: support@piphelp.org
